Differ Communications Limited (“we”, “us”, “our”) takes its legal obligations seriously and is committed to being a responsible digital citizen. We have prepared this Acceptable Use Policy (“AUP”) to ensure that you and our other customers access our Service legally, and do not use the Service in a manner that we consider unreasonable or unacceptable.
This AUP has been implemented to protect our customers and make sure everyone gets the best experience possible. It sets out your responsibilities when you access and use the Service, including any content that you transmit online. It also confirms steps we may take to ensure and monitor compliance with this AUP, as well as setting out our responsibilities to comply with directions from regulatory and other law enforcement bodies.
Please read this AUP very carefully. It contains important information and forms part of the Agreement that you enter into with us to use the Service. If you violate this AUP, it will constitute a breach of the terms and conditions of your Agreement and may result in the termination or suspension of the Service.
We may amend this AUP at any time and will notify you of any changes by sending you an email or posting a notice on our website. The amended AUP will be effective from the date of notification or later date set out in the AUP. Capitalized words in this UAP will have the meaning given to them in the Terms of Service.
IF YOU DO NOT AGREE TO BE BOUND BY THIS AUP, AS AMENDED FROM TIME TO TIME, STOP USING THE SERVICE IMMEDIATELY AND NOTIFY US THAT YOU WANT TO CANCEL THE SERVICE.
The Service is a consumer product and is not intended to be used for commercial purposes. You must be at least 18 years old (or the legal age of majority in your jurisdiction of residence) to enroll in the Service.
The Service is sold for your personal use only and you agree to use it in a legal and responsible manner. Use of the Service by commercial, enterprise, governmental or institutional users is prohibited. Bandwidth abuse or excessive use, which negatively impacts the Service or its users, will not be tolerated.
You must not assign, transfer, resell, or licence the Service to others, either as a stand-alone or value-added service. You cannot use the Service to provide internet access, or any other feature of the Service, to a third party. You acknowledge that you are only authorized to access the Service at the property identified on your Order, and you will not divert the Service to any other locations. Do not provide us with false user information or share your user identification or password with others for the purpose of concurrent login sessions from the same account. Advise us immediately of any security breach, such as compromise of your account information, so we can change your password and provide further assistance.
You are solely responsible for the security of your account, device and system, including password protection, and we cannot guarantee the privacy of personal information you may transmit through the Service. We are not responsible for the consequences of your failure to employ adequate security measures to protect your data or prevent unauthorized access to your account, nor for any corrupted files, viruses, trojan horses, worms, logic bombs, cancelbots, malware, hoaxes, or other software or material that are malicious, disruptive or technologically harmful, which affect you or your Service.
Do not violate, attempt to violate, or knowingly facilitate the violation of the security, operation or integrity of the Service or the Network. Without limitation, you must not:
You acknowledge that we administer and enforce cybersecurity policies and procedures to identify and respond to incidents involving our data, mitigate the effects of any such incidents, document their outcomes, and notify appropriate stakeholders (including authorities and affected data subjects, as appropriate).
Do not use the Service in any manner which improperly interferes with or is detrimental to another person’s use of the Service or for illegal or unlawful purposes. Without limitation, you must not:
You are solely responsible for the content you transmit through the Service and the Network. This includes any text, graphics (including photographs, illustrations, images, drawings, logos), executable programs, files, audiovisual recordings, audio recordings or other forms of communications that may be transmitted via email, website postings, text or chat services, or other online activity (“Content”). Be aware that Content you transmit may be the subject of unauthorized interception and review by third parties outside of our control.
You must not use the Service to send, upload, download, reproduce, store, post, publish, distribute, make available or knowingly receive any Content which:
Some Content available or accessible through the Service may be offensive to you or may not comply with applicable laws. We do not attempt to censor or monitor third-party Content and we encourage you to use appropriate warnings and precautions in respect of Content which is likely to be considered unsuitable for children. You also understand that such Content may be subject to "caching" at intermediate locations on the internet when being accessed through the Service. You assume total responsibility, liability and risk for access to or use of third-party Content, and we assume no liability whatsoever for any claims or losses arising out of or otherwise relating to access to or use of such Content.
We are under no obligation to monitor your activity or any Content you transmit using the Service. However, we may from time to time do so to manage, operate or protect the Service or the Network, to protect us, our other customers and the public, as well as to ensure you are complying with the terms of this AUP.
If we become aware of a potential violation of this AUP or receive a complaint relating to your access to the Network or use of the Service, we'll endeavour to work with you to resolve the issue. We take compliance with this AUP seriously and will offer full co-operation with applicable authorities in connection with any investigation arising from a breach. We reserve the right to act without notice to you when we deem it necessary.
We have the right, in our sole discretion and at any time, to:
We will generally provide you with prior notice of any action we decide to take unless the law prohibits us from doing so. Upon termination of any account, we may delete any Content associated with the account. We will have no liability for any such responsive actions.
A violation of this AUP by any person acting on your behalf or having indirect access to the Service through your account will be considered a violation by you, whether or not you had knowledge or provided consent to such use. We do not assume liability to you or any other person for enforcing, or failing to enforce, the terms of this AUP.
If we spend time or incur any expenses in processing or investigating a complaint relating to your access to the Network or use of the Service, we may apply an administration fee to your account. This will not limit any other right or remedy that we may have against you to take any other legal or technical action deemed appropriate or recover any loss, damage or costs suffered or incurred by us. Refunds or credits will not be issued in connection with actions taken against you for violations of this AUP.
Any failure to enforce this AUP, for whatever reason, shall not be construed as a waiver of our right to do so at any time. If any portion of this AUP is held invalid or unenforceable, that portion will be construed consistent with applicable law as nearly as possible, and the remaining portions will remain in full force and effect. This AUP shall be exclusively governed by and construed in accordance with the governing law provision set out in the Terms of Service.
If you don’t understand this AUP, or have any questions about it, you can get in touch by:
Re: AUP Questions
1805-45 Alderney Drive
Dartmouth, NS B2Y2N6
Any harassing or abusive language or actions towards our employees, suppliers, agents and representatives is not acceptable and will not be tolerated.
You may submit a complaint regarding any known or suspected violation of this AUP to firstname.lastname@example.org . Please include any details or supporting material necessary to assist us to investigate or resolve the complaint.